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LongboTEK

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Frequently Asked Questions

(You can resolve your questions before contacting us.)
Q:What are you, the manufacturer or the trade company?
A:I am a manufacturer, but also support OEM and ODM production.

Q:What kind of production does your company mainly engage in?
A:We primarily manufacture accessories related to vacuum cleaners, humidifiers, and air purifiers. We have dedicated professionals who oversee quality control to ensure product excellence.

Q:Customized or Not?
A:We support customized services such as specified material production, logo printing, specified packaging, etc. ; you just need to contact us with your demand.

Q:How do I get samples?
A:Samples are free of charge, but you are responsible for covering the shipping costs. Please contact us to request samples, and we will arrange shipment for you promptly.

Q:How many MOQ do I start with?
A:Sample order is supported by 1 piece ; regular products as well as customized products such as ODM and OEM, the MOQ is typically 200 pieces for individual items and 50 sets for kits, we can negotiate according to your requirements. For more information, please feel free to contact us!

Q:How to pay ?
A:Support multiple payments, such as T/T,L/C,D/P,D/A, MoneyGram, Western Union , Paypal, etc..

Q:Would you schedule the shipping and tracking logistics for me ?
A:Yes, we can provide shipping and can arrange shipping according to your requirements.

Q:How is your after-sales service?
A:Our professional team provides assistance around the clock to help resolve any issues you may have. We take responsibility for our products.
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